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That’s really unfair and not right. First of all, shame on that big box for having crappy installers as they usually do. This is why I push smaller independent stores. Frigidaire has a 30-day cosmetic warranty, not 48 hours, so they’re wrong.
right from their website:
Cosmetic claims are only covered for the first 30 days of ownership.
A chip in the porcelain on the outside can be painted over with touch-up paint. If inside the oven, it will get worse over time. You need to call Home Depot or your credit card company to dispute it and protect yourself.