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    • #4090
      Tracy
      Participant

      My 1 yr old 1.2 cu ft inverter Panasonic 1200 watt microwave broke.  The company would not honor the warranty.  Is it better to dispose of it and cut my losses?  model number  NN-SD681s

       

    • #4264
      AL
      Keymaster
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      That is not right as the magnetron has a 5 year warranty and that is the main reason they fail. Inverter micros do not last less and Panasonic is one of the best on the market.  Call them back and make them honor the 5 year! its in the book.

    • #4273
      Tracy
      Participant
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      How?  I submitted 3 complaints via their website.  I kept getting “disconnected” as soon as I sent the receipt.  Then I called customer service and couldn’t speak to anyone without submitting my credit card and agreeing to pay $9.99.

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