Hi –
I’m one of those crazy people who did a major addition/whole house reno during the pandemic and as part of the kitchen reno, I purchased a Thermador package under the One Two Free deal. I also bought a Sharp microwave drawer, all from the same local appliance store. I upgraded the Emerald dishwasher to the Star Sapphire for $500 additional.
Although the initial order showed my Thermador DWHD770WFP in stock, by the time we were ready for delivery 6 months later, it was the only piece that was NOT delivered at that time and now it was back-ordered. The original order placed August 4, 2021, delivery Feb 1 2022. And I’m still waiting for the Sapphire dishwasher and have inquired 3 times about the item. The store has been less than helpful. I learned that my DWHD770WFP was canceled and replaced with item DWHD760CFP. What is this?
My question is regarding this other model 760CFP – how does it differ from what I ordered? I see that it’s 2 dcb louder. I see that it’s running $300 less than the Star Sapphire model I ordered. Does this have the Pro series handles which my other pieces have? What other features are different?
I feel like I’m in a bait and switch scenario and want to understand product differences. I’m also aware that the Radiance models are ready to launch. Unfortunately I had a trouble with the delivery from this store as well.
Thanks for any info!
