Comparing Thermador Star Sapphire Models

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- August 1, 2022 at 8:23 am #5827
  
  mstanziale@gmail.com
  Participant
  
  Hi –
  
  I’m one of those crazy people who did a major addition/whole house reno during the pandemic and as part of the kitchen reno, I purchased a Thermador package under the One Two Free deal. I also bought a Sharp microwave drawer, all from the same local appliance store. I upgraded the Emerald dishwasher to the Star Sapphire for $500 additional.
  
  Although the initial order showed my Thermador DWHD770WFP in stock, by the time we were ready for delivery 6 months later, it was the only piece that was NOT delivered at that time and now it was back-ordered. The original order placed August 4, 2021, delivery Feb 1 2022. And I’m still waiting for the Sapphire dishwasher and have inquired 3 times about the item. The store has been less than helpful. I learned that my DWHD770WFP was canceled and replaced with item DWHD760CFP. What is this?
  
  My question is regarding this other model 760CFP – how does it differ from what I ordered? I see that it’s 2 dcb louder. I see that it’s running $300 less than the Star Sapphire model I ordered. Does this have the Pro series handles which my other pieces have? What other features are different?
  
  I feel like I’m in a bait and switch scenario and want to understand product differences. I’m also aware that the Radiance models are ready to launch. Unfortunately I had a trouble with the delivery from this store as well.
  
  Thanks for any info!
- August 3, 2022 at 4:33 pm #5832
  
  AL
  Keymaster
  
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  Here is the transition guide at first I thought he screwed up but looks like per Thermador that is the replacement. Here is the exact guide for you!
- May 17, 2024 at 10:27 pm #6981
  
  alexr
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  That chart is misleading. It shows features for Star Sapphire that are missing from current models. The DWHD770CFx models do not have the 8th Speed (party) cycle from prior years, possibly other omissions. It shares a ton of hardware with the prior year DWHD770WFx series, although I’m happy to see Push to Open go away as they didn’t update the software to be able to disable it (2x still would trigger as family members stretched up to the cabinet above).
  
  I’m dubious of the updated 42dB claim as I measured 49dB at 8 feet as the water hits the inside of the front door. I don’t see anywhere on their site that explains the methodology for that measurement (e.g. how many feet, what sort of install).
  
  It’s really unclear what BSH is thinking with this year’s models, removing features like that. Our outgoing DWHD651JFP had that 8th cycle and seemed quieter.
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