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    • #2854
      CynthiaF
      Participant

      The finish is peeling on my LG Refrigerator. I’ve read they are blaming buyers for using harsh chemicals to clean the exterior, but that is not the case. Is there anything I can do?

    • #2867
      AL
      Keymaster
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      If it is Black stainless, I have heard this happening many times as the finish is just a coating. Over time it seems to peel off. If it’s stainless steel, they use an outer coating as well to keep it fingerprint-resistant. Anything other than soap and water will eventually, on some models, cause it to peel. Unfortunately, there is no recourse to reverse it other than replace a door, etc. If the item is under warranty, they will replace the part under the cosmetic warranty. If the item is not, it’s an unfortunate battle with the manufacturer. Sometimes they will send a tech out to determine if it’s a factory defect or use and care. -Al

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